Communication Skills Question Bank
for Exam preparation

Communication Skills- Q2. At an Arab business party, alcohol is:

1. not served at all
2. served first
3. served last
4. served continuously

Communication Skills- Q3. The principles of effective writing include:

1. accuracy
2. clarity
3. brevity, clarity and accuracy
4. brevity

Communication Skills- Q4. A reflective listener:

1. ignores the details
2. thinks about the speaker’s message
3. appreciates the message
4. repeats the message’s essential parts

Communication Skills- Q5. Cultural intelligence helps us to know cultural:

1. rules of behaviour
2. similarities
3. differences
4. rituals

Communication Skills- Q6. There are ____ levels in Maslow’s pyramid of needs.

1. five
2. three
3. six
4. four

Communication Skills- Q7. In order to persuade others, facts should be discussed from the point of view of a:

1. fourth party
2. second party
3. third party
4. first party

Communication Skills- Q8. Good business letters are characterized by the following personal quality of the writer:

1. seriousness
2. humour
3. formality
4. sincerity

Communication Skills- Q9. Listening and hearing refer to:

1. different things
2. mental and physical acts, respectively
3. a specific act versus a general act
4. the same thing

Communication Skills- Q10. A presentation is a form of oral communication in which a person shares factual information with an audience that is:

1. mixed
2. specific
3. large
4. small